Use these 5 experts tips to actually get healthy and stay healthy in 2023 | Lifestyle

Use these 5 experts tips to actually get healthy and stay healthy in 2023 | Lifestyle

A new year suggests numerous are wanting to strengthen their health by embracing a new life style, but not all approaches for modifying up your practices are created equal.

Trend eating plans and expensive fitness courses frequently turn out to be common in January but are hard to retain up and can even pose risks to your health and fitness. Nonetheless, according to authorities, some developments can really assistance you get more healthy.

And there are lots of other long-expression variations you can make in your everyday living that won’t split the bank and will assistance you feel much better in your everyday lifestyle.

In this article are some tips for creating a sustainable diet plan and conditioning plan to get healthful in 2023:

Consume ‘real food’

Dr. Shami Hariharan, an integrative medicine doctor with Atrium Wellness in Charlotte, suggests to people developing a healthful diet program all around one of her favourite quotations from writer Michael Pollan: “Eat genuine foods, mostly vegetation, not way too much.”

“Real food items,” she explains, involves “whole foods, fruits, veggies, legumes and other proteins.”

Inside that framework, Hariharan additional, it is essential to obtain foods that nevertheless convey you “joy.”

“If we really don’t like how we’re ingesting or it’s really hard, then that impacts maybe even how we course of action our vitamins,” she reported.

Farmer’s markets are a fantastic put to come across healthier foodstuff at a acceptable price tag, Hariharan notes, though also supporting nearby companies. Nonprofits this sort of as The Bulb assist carry healthful foodstuff to foods desserts all-around Charlotte at small to no value, she included.

Steer clear of ‘extreme’ fad meal plans

When some fad diet programs might have “helpful components,” Hariharan explained, most close up obtaining “skewed.”

“Keto, for example, is basically a quite severe diet regime where by it puts our entire body into this full various sort of metabolism that it’s not used to,” she mentioned. “The way that Keto has kind of gotten skewed about time is that people today will stop up ingesting a lot of saturated body fat and animal items. Some of these points in moderation are just great, but to that stage are not.”

And though a fad eating plan may possibly help you shed pounds in the shorter phrase, they’re hard to maintain and there’s often “little to no evidence on the long-term outcomes.”

“What I see incredibly continually with trend diets, people acquire it appropriate back as before long as they’re not in a position to keep this very stringent routine and could even get body weight back again even additional than they begun with,” she reported.

“And so that variety of up and down with our bodies can be not wholesome on the inside of as nicely.”

Contemplate ‘Dry January’

1 New Year’s wellness pattern that can be successful, Hariharan advises, is “Dry January,” abstaining from alcoholic beverages for the very first thirty day period of the 12 months.

“Alcohol is a person of those people matters in which there’s a very fine line among exactly where it’s helpful and in which it commences to become destructive and make inflammation or result in us to have pounds acquire or additional seriously have an effect on our detoxing organs,” she explained. “And it does not choose a full great deal for that to come about, in particular when it is compact amounts above time.”

Dry January can then be an opportunity to “reflect on our ingesting behaviors,” Hariharan stated.

“Taking these breaks can have an impact on well being, not just the actual physical health of not consuming alcohol for a thirty day period, but also it’s possible obtaining a minimal perspective and redefining our connection with” liquor, she claimed.

Locate a secure, satisfying workout program

Like with diet program, Hariharan pointed out, it is critical to come across a health and fitness regimen you essentially get pleasure from so that you’ll adhere with it all through the year and further than.

“There’s so numerous wonderful resources out there, on line and in-particular person, so locating one thing we enjoy is great. And we really don’t require to shoot for the moon just about every time,” she claimed.

Environment certain and attainable goals will support you get wherever you want, Hariharan added.

“For illustration, if I say, ‘I’m likely to work out a lot more in 2023’ vs . ‘I’m likely to wander for 20 minutes on my lunch break on Mondays, Wednesdays and Fridays for all of January,’ I’m a lot much more probably to do the next matter than I am the 1st,” she reported.

And if you have “chronic health care problems” — these as coronary heart ailment, joint discomfort or arthritis — Hariharan recommends reaching out to your doctor for assist crafting an physical exercise program that’s each “safe and beneficial.”

Handle your anxiety amounts

Our well being is afflicted not just by what we try to eat and how a great deal we training but also by our attitude, Hariharan explained. So, she advises, it is critical to uncover a “meaningful outlet” for dealing with pressure.

“I believe that that anxiety, even minimal amounts of long-term strain, is in all probability one particular of the most widespread conditions in our society,” she explained.

That outlet can consider numerous kinds dependent on what operates ideal for you, she included.

“People get intimidated,” she reported. “They imagine, ‘I just cannot do, like, meditation.’ Or they feel about any person sitting down quietly for 30 minutes, and that appears like torture. It does not need to be one thing like that. It can be a breathing apply, it can be prayer, it can be sitting exterior in mother nature and can be listening to significant music.”

As very little as 5 minutes a day “of some aware style of practice” can “create measurable modifications in the intellect and the system,” in accordance to Hariharan.

“For case in point, if I was to elevate weights for five minutes each individual day for a month, I would see that I could perhaps decide anything up far more simply or do other things about my day with additional simplicity. It’s the exact same with brain-body tactics,” she explained. “If we do that for five minutes right now, we don’t just experience greater for those people 5 minutes. The gains get started to form of diffuse out into the relaxation of our working day, and the positive aspects expand.”

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©2022 The Charlotte Observer. Stop by at charlotteobserver.com. Dispersed by Tribune Content Company, LLC.

This doctor prescribes ketamine to thousands online. It’s all legal.

This doctor prescribes ketamine to thousands online. It’s all legal.

Comment

In the past two years, Scott Smith has become licensed to practice medicine in almost every U.S. state for a singular purpose: treating depressed patients online and prescribing them ketamine.

The sedative, which is sometimes abused as a street drug, has shown promise in treating depression and anxiety. But instead of dispensing it in a clinic or under the strict protocols endorsed by the Food and Drug Administration, the South Carolina physician orders generic lozenges online for patients to take at home. He says this practice, though controversial, has benefited more than half of his 3,000 patients. “People are beating a path to my door,” he said in an interview.

Smith is part of a wave of doctors and telehealth start-ups capitalizing on the pandemic-inspired federal public health emergency declaration, which waived a requirement for health-care providers to see patients in person to prescribe controlled substances. The waiver has enabled Smith to build a national ketamine practice from his home outside Charleston — and fueled a boom among telehealth companies that have raised millions from investors.

As the urgency around covid-19 subsides, many expect the waiver to expire this spring. Companies are lobbying to extend it, and patients are bracing for a disruption to purely virtual care.

“I would not have wanted to do this if I had to go to a clinic,” said Steve, a Chicago resident who works in public relations and who spoke on the condition that his last name be withheld because of the stigma around the drug. Ketamine has helped his bipolar disorder more than any other medication, he said, and he wants to continue taking it through a service called Mindbloom, which connected a Post reporter with him. “It’s just not going to happen, if that regulation changes.”

Ketamine for depression: What it feels like and who it can help

The Drug Enforcement Administration in 2020 temporarily waived the requirement that prescribers meet patients in person before treating them with several classes of drugs, from opioids to certain treatments for depression. A DEA spokesperson said the agency is working on regulations to allow this permanently, but declined to provide details or a timeline.

At least eight companies have begun providing ketamine by telehealth since the start of the pandemic. Between just Smith and two of the better known companies, Nue Life and Mindbloom, more than 10,000 patients have been treated at home. Virtual ketamine start-ups say they’re making the treatment vastly more accessible and improving patients’ lives. But many psychiatrists — including those who believe in ketamine’s promise for treating mental illness — worry that having patients taking it outside a doctor’s direct supervision is a step too far, too soon.

Smith, who thinks the federal waiver should be made permanent, is unbothered by critics who question the wisdom of mailing ketamine to patients at home. “I’m like a medic running around on the battlefield taking care of wounded people, and ketamine helps the people I’m taking care of,” he said.

Ketamine has long been used in hospitals for anesthesia and abused recreationally for its mind-altering properties. But in recent years, it’s shown promise for delivering rapid relief to patients with mental health conditions who’ve tried conventional antidepressants without success.

Nothing seemed to treat their depression. Then they tried ketamine.

The FDA approved a nasal spray derived from ketamine, Spravato, in 2019 to treat severe depression. But that approval came with strict guardrails to ensure patient safety, a nod to known side effects such as altered consciousness and increases in blood pressure.

The FDA requires that patients be monitored by health-care professionals for two hours after they take Spravato, in addition to mandating certain steps for clinics and pharmacies.

Those safety measures may have an unintended consequence, some ketamine scholars say: Rather than go through the extensive FDA requirements, more patients and doctors may turn to what is known as “off-label” ketamine, ordering the generic variety the FDA has approved for anesthesia to instead treat depression. Ketamine clinics have opened up across the nation to provide the generic version through an IV infusion.

Now, with the federal waiver of requirements to treat patients in person, more health-care professionals — and venture capital-backed start-ups — are prescribing ketamine in the form of dissolving tablets that patients can take at home.

The growing use of off-label ketamine outside direct medical supervision has aroused concern among some psychiatrists who worry there isn’t enough evidence to show it’s safe.

“I’m very concerned about treatments that deviate too far from the standard recommendations given by the FDA,” said Gerard Sanacora, director of the Yale Depression Research Program who led a team that pioneered ketamine to treat depression. “I really do believe that it is one of the major advances of psychiatry in the past half-century,” he said of ketamine, “but we have to be very careful to continue to develop this responsibly.”

“I understand the concern,” said Juan Pablo Cappello, chief executive of Miami-based Nue Life, launched in 2021 to provide virtual ketamine therapy. “But what I really spend my time thinking about is suffering that’s going on today and how to alleviate it,” he said.

Among telehealth ketamine companies, the details vary but the model is similar: Patients meet with a doctor virtually to determine whether ketamine therapy is appropriate. If so, a provider orders generic ketamine lozenges from a pharmacy. The patient is mailed a dose, with instructions to have a “sitter” present while they take the ketamine and how to follow up after the experience. Prescribing practitioners work with patients to adjust the dose and monitor their symptoms.

The telehealth model allows ketamine providers to offer the treatment at a lower cost than infusion clinics, which can run hundreds of dollars per session.

How to know if it’s depression or just ‘normal’ sadness

“At-home ketamine has increased accessibility for those who may not have access to ketamine clinics due to physical location, cost and time commitments,” Ryan Magnussen, chief executive of ketamine provider Wondermed, said in a statement.

Beyond pitching their affordability, telehealth providers are trying to translate their patients’ experiences into scientifically rigorous proof that ketamine is safe and effective to take at home. Company websites highlight research findings alongside images of blissful-looking people in warm hues, though the scientific claims at times lack context.

Nue Life, for instance, cites an American Psychiatric Association publication that ketamine’s effects are “rapid and robust” without mentioning another passage in the same paper: “we strongly advise against the prescription of at-home self-administration of ketamine.” The association still maintains this view.

Wondermed proclaims that “over 90{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc}” of patients see an improvement in anxiety and depression — but that is among those who have reported on their well-being, and some 40 percent have not.

Mindbloom similarly touts that 89 percent of its clients report improvement for these conditions, but that figure comes from a study where more than half of participants didn’t report any follow-up data.

Despite the incomplete data, the study is a point of pride for Mindbloom. Dylan Beynon, Mindbloom’s chief executive and a ketamine patient himself, said it is the largest-ever peer-reviewed study on ketamine therapy, showing that 63 percent of 1,247 patients had a clinically significant improvement in their anxiety and depression and fewer than 5 percent reported side effects.

The study had significant limitations. It didn’t compare ketamine treatment with a control group receiving a placebo, the gold standard for gauging a drug’s safety and impact.

Sanacora, the ketamine specialist at Yale, objected to the conclusions of the Mindbloom study, which described ketamine by telehealth as “safe and effective.” In a letter to the journal that published the study, he and a colleague wrote, “We think the authors’ conclusions go well beyond the data.”

Mindbloom said the study was open about its limitations. “It’s also important to understand how well a treatment works for people in the real world,” the company said in a statement attributed to Thomas Hull, the paper’s lead author.

The company CEOs uniformly believe that telemedicine is here to stay but are preparing for the expiration of the federal waiver, including making plans to open physical clinics.

Mindbloom, one of the more established ketamine telehealth firms, reports operating in 35 states and Washington, D.C. But even that reach doesn’t match one doctor in South Carolina.

As a doctor working in an emergency room in the early 1990s, Scott Smith knew ketamine as a drug he used to sedate patients. His understanding began to shift with the experience of his wife, who after suffering from depression tried ketamine infusions.

“I had lost the person I had married,” he said. After her ketamine treatment, “I got my college girlfriend back. That was a life-changing event.”

Smith describes himself as a “person who gets obsessed with things.” He took up quilting after watching “Project Runway” and acquired five sewing machines. When he got into gardening, he threw himself into researching plants that could thrive in his completely shaded yard. He bought a fixer-upper house and did the electrical and plumbing work himself, he said. Ketamine is his latest fixation.

Smith closed his brick-and-mortar family practice during the pandemic to focus on ketamine by telemedicine, where patient demand was higher. People began reaching out to him on Reddit, where he posts under the handle KetamineDrSmith, to see if he could treat them.

With the federal public health emergency declaration, he could. It just took getting licensed in states where patients lived, he said. He went all in, obtaining licenses in 45 states in addition to South Carolina, according to a Washington Post review of state licensing databases. His Louisiana license expired in May. In July, an Alabama law required telehealth providers to meet patients in person to prescribe a controlled substance like ketamine.

Initially, “it was like building a bridge while you’re driving across it,” Smith said. Catherine Smith, his wife and medical assistant, added, “We’re really saving more lives than we ever did in our primary care practice.”

Smith estimates that about 5 percent of patients who come to him aren’t good candidates for ketamine therapy, and he declines to treat them. Occasionally, younger patients will ask for a prescription simply because they want to try the drug.

“They think it’s like an internet service,” he said, “like there’s a drive-through window at McDonald’s for ketamine.” Smith only treats patients for a legitimate medical purpose, he said, usually for depression, anxiety or post-traumatic stress disorder.

His patients generally pay $250 a month, which includes a supply of ketamine — 10 tablets at a time — and follow-up visits with a nurse practitioner, medical assistant or other members of his eight-person practice. More than half respond well, he said, and he will prescribe ketamine for six months and then encourage them to stop taking it.

Ketamine doesn’t carry the same risk of addiction or overdose as opioids, but side effects can range from unpleasant, disorienting sensations — what some might call a “bad trip” — to being temporarily immobilized.

“So if somebody took a dose of ketamine that was way too high and their house caught on fire, they wouldn’t be able to leave the house,” Smith said.

At first, Smith scheduled virtual appointments with patients in the evening and would stay by his computer for 90 minutes. “It was so incredibly uneventful and such a poor use of my time,” he said. “If a competent adult has somebody to sit with them, that’s adequate.”

By taking ketamine orally, patients absorb less of the drug, and more slowly, than they do when it is administered through an IV. Smith believes this reduces the risk of side effects, citing the Mindbloom study and another study by Nue Life.

Because he doesn’t physically watch patients take ketamine, Smith acknowledges it is possible for them to use the drug inappropriately — taking multiple doses at once to get a high, for instance, or selling the ketamine to others. Still, he says, he has ways of holding patients accountable, such as having them do a “pill count’ on screen to see if they are taking the doses as directed.

“This is a part of my job I take very seriously,” he said. “I can have my medical license taken away. I can be fined, can do jail time for continuing to treat people” who are abusing ketamine, he said. Of some 3,000 patients, he said there have only been two who wanted to abuse the drug, and he stopped prescribing and arranged follow-up care for them.

Smith knows his practice is controversial but isn’t concerned. “What is the risk versus benefit, is the question society needs to ask,” he said. Rather than returning to pre-pandemic regulations where he would have to consult patients in person, Smith says the key to making ketamine therapy safer is for the DEA to create a registry and closely monitor the drug’s prescribers.

“Put everybody under a microscope,” he said.

But should the waiver that has allowed him to practice nationally expire, he has a plan: hit the road.

“I would buy an RV,” he said, comparing the prospect of meeting his virtual patients to reunions with people he’s come to know through internet games. “Nothing would thrill me more than to meet these people in person,” he said.

The story of the Jada for new mothers shows how bias holds back women’s health

The story of the Jada for new mothers shows how bias holds back women’s health

As she prepared her medical-device startup for a make-or-break clinical trial, one of Anne Morrissey’s first thoughts was, There’s no way we can do this clinical trial.

There were the usual challenges that test any health care startup, including financial worries—did they have enough money to hire a team, train staff, compensate investigators, gather sufficient data? But there were also some uniquely convoluted ones. Like: When and how could they get informed consent from patients on the verge of giving birth?

It was 2016, and Morrissey was the new CEO of Alydia Health, a five-year-old company with a novel device, known as the Jada System, to treat postpartum hemorrhage (PPH), or excessive bleeding after delivery. PPH is a potentially devastating complication of childbirth that affects 14 million women a year, including hundreds of thousands in the U.S. And while deaths from PPH are largely preventable—and rare, in rich nations—it still kills 70,000 women every year globally, ranking as the leading cause of maternal death worldwide. 

As medical devices go, Jada, a wand-like tool that is inserted in the uterus, was unbelievably simple. But as a device designed to address a pregnancy-related problem—an area of medicine rarely touched by innovation—its path to approval was anything but straightforward. 

PPH is an emergency complication—often sudden and hard to anticipate. A woman can’t volunteer for a trial while she’s rapidly losing blood and in need of lifesaving care. Nor it seemed, could she do so while in active labor, when she may be under duress. (FDA rules require that patients be given sufficient opportunity to consider participation in a trial, in a period of clear thinking where they’re free of coercion.) But it wouldn’t work to “consent” women at prenatal appointments, either, due to the paperwork nightmare of getting the relevant forms from doctors’ offices to hospitals.

By 2017, Alydia, the FDA, and the clinical trial sites had finally worked out an elaborate protocol around informed consent: allowing the process during the first stage of labor, but not the second, or while contractions or medical interventions were underway. 

A Jada System medical device
The Jada System helps stop postpartum hemorrhaging by creating gentle suction in the uterus.

Courtesy of Organon

That matter settled, Morrissey’s team moved onto the next doozy: how to sensitively discuss the benefits of participating in an experimental study—and raise the possibility of additional risks—with women who were about to undergo the physically intense and profoundly vulnerable experience of childbirth. And how many would you have to ask, given that only a fraction of them would suffer hemorrhage?

In the end, more than 7,000 women provided consent to reach the 107 U.S. PPH cases Alydia needed to power its study. “It was really slow,” remembers Morrissey—so slow that, in the beginning, the team celebrated each additional case by opening a bottle of champagne. But as word of success spread at trial sites, the pace of enrolling patients picked up.

In 2020, five painstaking years after the trial was first being planned, that success began to bear fruit. Data published in Obstetrics & Gynecology, a preeminent journal, showed Jada was effective in 94{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} of the hemorrhage cases, controlling bleeding in a median time of just three minutes. That same year, Jada received FDA clearance. And in March 2021, Alydia sold for $240 million to Organon, a women’s health-focused company that was being spun out of Merck, the giant American drugmaker.

It was an eye-popping exit for Alydia, a crowning and previously almost unthinkable achievement for a team of people who willed the Jada, on a shoestring budget, through 10 twisty, turny years of development. The founders hadn’t doubted the technology, only that they’d ever get through the obstacle-laden path to bring it into the world.

The odds are long for most medical innovations, but especially so in women’s health, a field that remains underdeveloped—trapped by old-fashioned gender dynamics that still stubbornly guide the market today. 

Anne Morrissey, former CEO of Alydia Health, led the company through its pivotal clinical trial.

Photograph by Anastasiia Sapon for Fortune

Alydia was selling a product that had a potential market of millions of women a year, one that could save lives and money too. But up until Alydia’s acquisition, that was a value proposition that almost no one wanted to bet on. As a women’s health product—and not, say, a cancer drug—the Jada was an opportunity that simply didn’t compute in most investor models and mindsets.

That left Alydia, like a lot of companies in its neglected field, under-resourced for a development process that in nearly every aspect is tougher for women’s health companies: the science less clear, the regulators more demanding, the history more fraught. Even the hard-won success stories are modest, flotsam and jetsam in a multitrillion-dollar industry’s deal flow. The fate of Jada is a case in point: It’s now tied to the future of Organon, an ambitious but unproven company that’s arguably even more at the mercy of financial markets that haven’t shown much faith in women’s health.

There are signs—and certainly hopes—that such neglect and uninterest are giving way to something more equitable. And that makes the story of Alydia and Organon a parable of the women’s health business, emblematic of the challenges that have long thwarted innovation and the forces that could change the industry for the better.

Investing in women, in a system that doesn’t

“Here for Her Health,” proclaimed the banner on the façade of the New York Stock Exchange on the rainy morning in June 2021 that Organon made its public-market debut. The company’s arrival seemed well timed to capitalize on the cultural moment and the energies of #MeToo and FemTech—the name given to the women’s health startup industry.

More than a splash of marketing savvy went into the ceremony—Organon executives rang the opening bell and posed for photographs under fuchsia umbrellas. But the company’s launch also represented something bold and unusual, a fist raised to the male-centered medical establishment, in the form of a business with a $9.4 billion market cap that was proudly, explicitly investing in women’s health.

Organon’s ambitions for innovation are expansive, ranging from diagnostics and devices to drugs and digital therapeutics for conditions exclusive to women, like endometriosis, and to those that disproportionately affect them, like migraine or overactive bladder syndrome. The company has moved quickly, doing six deals in its first 16 months, a spree that included Alydia, a Finnish biopharma company, and an agreement to develop an on-demand, non-hormonal contraceptive. 

Organon executives, led by CEO Kevin Ali (center, with arms raised), ring the opening bell at the New York Stock Exchange on June 3, 2021, Organon’s IPO day.

Courtesy of NYSE

Sandy Milligan, the company’s R&D chief, has a lot more on her wish list. When Fortune spoke with her this fall, her team had already looked at 220 companies. She rattled through priorities—a diagnostic for preterm labor, treatment for preeclampsia, digital therapeutics for menopause—giving the sense that both the possibilities and needs are endless. “It’s blue sky,” says Milligan.

It’s a puzzle of the $4.3 trillion American health care market that investing in women’s health should be either novel or bold. After all, women account for more than half the population, and 80{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} of all health care purchasing decisions. They take more prescription drugs and more often go to the doctor. But despite their market power, for much of history, women—their perspectives and biology—have largely been an afterthought or inconvenience for the broader industry. 

Medical education, diagnostics, devices, drugs—even some drugs intended for women—were largely developed using men and an understanding of male biology. It wasn’t until 1993 that the government required women to be included in the health studies it helped fund, and not until 2016 that it required the same of cells and animals used in research. 

Nor have their needs been the focus of much innovation. In 2020, just 1{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} of all biopharma R&D spending went towards female-specific conditions, excluding oncology according to McKinsey. (Adding oncology, you get to 5{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc}.) In the medical-device industry, it was 4{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc}. The FemTech movement, which saw funding increase from $499 million in 2018 to $1.5 billion in 2021, still amounts to only 5{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} of digital health investment in the U.S., according to venture fund Rock Health. Large corporate actors, meanwhile, have fled: “A lot of companies move away, as it’s proven challenging to innovate,” says Jason Gerberry, a Bank of America analyst who covers Organon. 

Challenging, and sometimes downright dangerous. The history of the women’s health business is littered with misguided products—like thalidomide, the anti-nausea drug for pregnant women that wound up causing birth defects, or the Dalkon Shield IUD, which was linked to problems like pelvic infection and infertility—and companies hobbled by litigation over them.

The costs of this longstanding bias are evident in statistics that show how poorly women have been served by centuries of medical development. Women suffer adverse drug reactions nearly twice as often as men. They must wait longer and work harder to get a diagnosis, and they are more often misdiagnosed or likely to have legitimate concerns—like a heart attack—dismissed. There’s a whole category of health issues that have been ignored, viewed as the unfortunate discomforts of aging or pregnancy, rather than as needs that could be met. And for conditions that haven’t been ignored, the solutions are often crude. “I can’t tell you the number of times I’ve heard male physicians say, ‘Oh, we’ll just take her ovaries out,’” says Surbhi Sarna, who founded a company focused on better detection of ovarian cancer.

The unjustness of this status quo has been a subject of advocacy for decades, but change has been halting and slow. Businesswoman Carolee Lee—she founded accessory company Carolee Designs—has long been an activist on this front. In 2020, her organization, Women’s Health Access Matters (WHAM) commissioned a study from RAND on the value of women’s health research. The firm found that investing just $300 million—a pittance by health care standards—would reap a $13 billion return on investment in terms of “quality of life, reduced healthcare costs and more productive years added back to our workforce.”

Lee’s instinct to focus on dollars is a smart one, as economic assumptions are perhaps the biggest barriers to innovation. “It’s believed you can’t make money in women’s health,” says Dr. Elizabeth Garner, chief scientific officer for Ferring, a privately held, 72-year-old Swiss company that’s a leader in the field. Garner and others describe that self-reinforcing notion as a brick wall that entrepreneurs and innovators consistently crash into. Valuations of women’s health companies are depressed because there are few success stories to point to, and there are few success stories because they struggle to get sufficient investor support. And with male investors and executives still far more likely than female ones to be calling the shots, women’s health has been that much more likely to wind up in the industry’s discard pile. 

This is the narrative that Organon is trying to change. At the company’s May 2021 Investor’s Day, Organon CEO Kevin Ali (yes, he’s a man, though 40{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} of Organon’s executive leadership team and 70{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} of its board are women) made the case for betting big on women’s health. He led investors through a data-packed spiel on the staggering market sizes, the wide-open playing field, the bounty of affordable valuations of acquisition targets, the spending power of women. In all, he described it as a $61 billion opportunity by 2026.

The analysts at the virtual event, almost all of them male, weren’t particularly curious about these ambitions. One, Steve Scala of Cowen, seemed bewildered and somewhat antagonistic towards them: “I would like to go back to the most basic of points and ask why it makes sense to focus predominantly on women’s health?” He pressed Ali on why a focus on cardiology or respiratory medicines wouldn’t be better. Like a polished executive, Ali said “great question” and went back to his talking points, with more feeling. (Scala declined to comment for this story.)

A year and a half later, the market has yet to match Ali’s enthusiasm. Organon’s current share price is 15{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} off its June 2021 debut; that compares to -7{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} for the S&P 500 and an 11{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} return for an index of health care companies over the same period. In October, CNBC pundit Jim Cramer weighed in on the stock. “It’s been a real dog…no thank you,” he exclaimed, though he noted that it wasn’t obvious why that was the case. (The company notes that about 80{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} of its revenue is from outside the U.S., so a strong dollar has impacted its top-line numbers.)

When Ali spoke to Fortune this fall, he expressed a certain impatience with the investment community—“it’s pretty much male-dominated,” he noted—and its failure to grasp what he does. “I think the market is a lagging indicator of what future performance is going to look like,” he said, adding that Organon has delivered on its earnings expectations quarter after quarter. Ali had grown resigned to the idea that, in terms of the promise of women’s health innovations, investors were going to have to see it to believe in it.

From student project to startup

Lack of imagination is a consistent theme in the women’s health field. Take the Jada. When asked about the device, obstetricians-gynecologists have a common response: “Why didn’t I think of that?” They often describe the tool as “elegant” and “basic.” Why it took until 2011 for someone to invent such a useful and obvious technology, they couldn’t tell me. 

All the more fascinating, then, is how the work on Jada began—not with an entrepreneurial physician or in a medical-device company’s R&D division, but as an undergraduate student project. 

The assignment, put to Alex Norred and his biomedical engineering classmates at California Polytechnic State University, had been to develop “a better balloon tamponade.” The goal was a noble one: The balloon tamponade had been an important tool for treating PPH since the late ‘90s, but marketed versions of the device were far too expensive for the low-resource health systems that most needed them.

Most often, when a woman experiences postpartum hemorrhage it’s because her uterus hasn’t contracted well after giving birth, a critical process that decreases the flow of blood to vessels that fed the placenta during pregnancy. Sometimes, particularly after difficult deliveries, the muscles are too tired to contract, and bleeding continues. Without speedy intervention, hemorrhage, which occurs in up to 10{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} of pregnancies, can quickly escalate, resulting in shock, an emergency hysterectomy or death.

A diagram showing the Jada System at work. Jada’s inventors wondered why doctors would use tools to expand the uterus when they wanted it to do the opposite. Why not just follow the body’s natural physiology?

Courtesy of Organon

Providers have tools to treat PPH, but when those fail, there’s the uterine balloon tamponade, a device that’s inserted into the uterus and filled with saline liquid, expanding to apply pressure to the uterine wall and stanch the bleeding. While studies show it to be reasonably effective—and certainly preferable to emergency surgery—it raised a question: Why would you expand the uterus when you wanted it to do the opposite? Why not just follow the body’s natural physiology? Norred and his peers began kicking around an alternative idea: a device that used gentle suction to get the uterus to contract. 

Norred remembers the feedback from his professors and others as disbelieving and dismissive. Some feared the method would suck all the blood out of a woman’s body. But there were believers. Along the way, Norred had sought the advice of a family friend and ob/gyn, Dr. George Harper. Harper enlisted Dr. David Lagrew, a specialist in maternal fetal medicine who had recently led a California-wide hemorrhage task force. One gripe Lagrew heard repeatedly was about how cumbersome it could be to use a balloon tamponade—making the idea of an alternative approach especially appealing. The two doctors became advisors and co-inventors, working with Norred to conceptualize the device. Meanwhile Norred and his classmate, Davis Carlin, pressed on with a plan to make it a business.

The inventors found another champion in a 21-year-old go-getter named Jessie Becker Alexander, a business student who worked at Cal Poly’s innovation center, where Norred and Carlin had placed second in a competition and participated in a summer accelerator program. Becker Alexander says she “fell in love with what [the technology] could do for the world.” As Norred prepared to take a corporate job, she decided that if no one else was going to develop the device, she would. She became the CEO of the company, then named InPress Technologies, which she founded with Nathan Bair, a medical technology veteran who had recently begun advising startups at Cal Poly. Bair remembers thinking about the idea for the Jada device: “This is going to be a huge game changer.” 

Given the number of women’s lives at stake, Bair was confident the startup would find some grant support. But prospective funders wanted to see proven technology first. So, it turned out, did venture capital.

Instead, Bair describes this as one of the company’s “wandering in the desert periods,” in which they scraped together cash from friends and found ways to be resourceful. On the advice of an ob/gyn, they used crushed silken tofu and pulpy orange juice to simulate uterine blood product; they also used another company’s lab animals for testing before they were euthanized.

Nathan Bair outside his home in San Luis Obispo, CA. Bair remembers thinking about the idea for the Jada device: “This is going to be a huge game changer.”

Courtesy of Bair

That period also brought moments of serendipity. Early on, the founders discovered that the server at the coffee shop around the corner, Amelia Degenkolb, was a biomedical engineer. Degenkolb’s graduate thesis had focused on treating inguinal hemorrhage, or bleeding from the groin area, a battlefield injury that has become common with the proliferation of land mines. Her job options had been limited to weapons companies, and so she chose coffee—until InPress recruited her to be their lead engineer.  

Breakthroughs, but little funding

By 2014, the team was testing the Jada in its first-in-woman study, a 10-patient trial at a hospital in Jakarta, Indonesia. PPH was considered a national emergency in Indonesia, and the founders had connected with an eager physician-collaborator there. 

Degenkolb trained hospital staff on the device, and she was present for the first case. She watched anxiously as the doctor turned the device on, tending to a woman who was losing torrents of blood. The bleeding stopped almost instantly, and in that pause, Degenkolb was seized with terror—what had happened?—until she saw the attending physician’s expression, which went “from panic to calm to ecstatic. He had the biggest smile,” she says. Through light touch of the patient’s abdomen, he could feel the transformation of the uterus—it had contracted. 

In the Jakarta trial, Jada controlled bleeding quickly all 10 times. The study’s findings ran in Obstetrics & Gynecologyin 2016, generating excitement among practitioners. In other fields of medicine, that data might have been the cue for funders or companies to swoop in with capital or acquisition offers.  But Alydia still wasn’t generating much interest from investors. 

Those involved at the time attribute that struggle in part to the team’s inexperience and strategy, but also to the unspoken laws that govern women’s health. “I couldn’t wrap my brain around how few people were ready to fund a company doing this,” says Degenkolb. She describes the business case for Jada as “dummy economics”: “If you stop someone from hemorrhaging, if you stop one blood transfusion, you’ve saved massive amounts of money.” But she attended pitch meetings with Becker Alexander and Bair, and she could sense when they’d lost the room (typically, of men): “As soon as we would say the word ‘uterus,’ you would just see their eyes glaze over and they’d disconnect.”

In fact, the InPress team’s biggest coup may have been landing a meeting with Merck for Mothers, the $650 million philanthropic arm of the drug company dedicated to improving maternal health worldwide. From early on, they’d seen Merck for Mothers as a natural ally for its mission to treat PPH in low- and middle-income countries. In what seems a common strategy among young, scrappy entrepreneurs—they’d invented a trip to New York and finagled some time on the organization’s calendar. It went well—“these are our people,” Bair remembers thinking—and a grant followed.

Grant money only goes so far, however, and InPress, which had taken residence at Fogarty Innovation, a Mountain View-based medtech incubator, was almost out of money and appeared to be approaching a dead end.  

But at Fogarty, InPress also found crucial support, along with a new leader: Anne Morrissey, an industry veteran who had co-founded and sold device startups and worked in the women’s health space. At this precarious moment, Becker Alexander saw the best way to move the company forward was to put it in Morrissey’s more experienced hands.

Morrissey has three children, but until she met the InPress team she hadn’t thought much about PPH. From the outset, they’d discussed the complication as a “developing world problem” (indeed, that’s where most PPH-related deaths occur). But in talking with friends about the company, she’d inevitably learn about experiences of PPH within her own peer group, traumatic stories of women who, rather than spending their first hours with their newborns, were rushed off to receive emergency blood transfusions and found themselves packed with gauze, and tilted awkwardly in Trendelenberg position with their feet elevated above their heads.

Amelia Degenkolb, Alydia’s lead engineer, describes the business case for Jada as “dummy economics”: “If you stop someone from hemorrhaging, if you stop one blood transfusion, you’ve saved massive amounts of money.”

Photograph by Mary Fehr for Fortune

By some accounts, that was a trajectory-shifting insight for InPress. It turned out that the complications associated with PPH were an almost invisible issue. Many ob/gyns would tell the team that PPH wasn’t a problem in the U,.S. because deaths were few. (PPH was the cause of 11{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} of America’s maternal deaths between 2016-18; as with other examples of America’s woeful maternal health statistics, Black women have a significantly higher risk of the worst outcomes.) 

But Morrissey and her team realized that while PPH-driven mortality was low in the U.S., the complication still affected up to 360,000 women every year. Yes, America’s better health care resources prevented deaths, but the health and financial impacts associated with PPH, like longer hospital stays and severe morbidities, were still substantial and widespread. Cases of PPH are being reported with increasing frequency, a phenomenon linked to higher C-section rates and more mothers at risk due to health issues and other factors. According to Premier, a company that works with 60{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} of the nation’s health systems, deliveries that involve a hemorrhage cost $10,337 on average, 45{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} more than those that don’t.

The team recalibrated its pitch, leaning into the idea that the Jada device could be an important tool for the U.S. market, too. (Around this time, the company also got a new name, Alydia.) With this strategy, the company at last got its first institutional investor, the impact-oriented Global Health Investment Fund, which critically stepped in with capital needed for its trial in 2018. And the team’s new message would help pave the way for a much bigger deal.

Organon: A women’s health ‘reboot’

Organon isn’t actually a new company, but a century-old reboot. Founded in 1923, the original company was started in a slaughterhouse in Oss, in the Netherlands, where an endocrinologist started experimenting with animal glands and hormone extraction. Over the years, the company became a reproductive health powerhouse, an innovator in at-home pregnancy tests, contraceptives, fertility drugs, and hormone replacement therapy. In 2006, those products generated $1.3 billion in revenue as scientists pursued innovations like male birth control and endometriosis meds.

Over the past 16 years, Organon was acquired by one American drug company and then sold to another, Merck. The important takeaway is that when Organon spun off from Merck in 2021, its women’s health portfolio was almost identical—essentially the same products, an additional $300 million in sales—to what it had in 2006. In the interim, its women’s health R&D had been shut down, with those dollars redirected to develop another of the assets Organon brought to Merck: the blockbuster cancer drug, Keytruda.

Merck’s calculation in deprioritizing women’s health research is one that other pharma companies have made as they’ve reoriented their portfolios around higher-priced specialty drugs. “All the money is chasing oncology,” acknowledges Organon’s Milligan. “And when it chases oncology, it walks away from other areas of therapeutic interest.”

The industry’s embrace of specialty drugs also signaled a pivot away from “primary care” categories, women’s health included, that required large sales forces, says Gerberry, the Bank of America analyst. He adds that the incentive to invest in innovation in traditional women’s health products, like birth control, has declined with those products’ genericization, since payers usually require the use of low-cost generics rather than more expensive new products.  

The field’s historical baggage and safety scandals, meanwhile, have scared some companies away from taking bigger swings at developing treatments for conditions like uterine fibroids and preterm labor, where treatments are lacking. And many in the industry say U.S. regulators in women’s health are conservative and more demanding in terms of safety and efficacy data from clinical trials. They appreciate the FDA’s rigor, but say the effects make the development process even more expensive, and the path to market even more challenging.  “You have to be a bit courageous,” explains Milligan. “Because you can’t go into women’s health if you are not going to go into those higher-risk areas…How can you be a women’s health company and just sit and do contraceptives?” 

While its ambitions (and deals) are real, Organon’s own women’s health branding is currently somewhat aspirational. Just a quarter of its $6.3 billion in annual revenue currently comes from that space; the majority of sales are generated by its “Established Brands” portfolio, which include dozens of Merck’s off-patent medicines, such as Nasonex and Propecia, that remain popular and important internationally. The company also has a third division—the one that seems to most excite those analysts—that will commercialize biosimilar drugs, essentially copies of biologic medicines like the blockbuster Humira, when they go off-patent. 

This motley package of businesses began taking shape in 2019 when Merck was looking to simplify its portfolio, and Ali, a longtime executive there, was tasked by Merck’s then-CEO Ken Frazier with figuring out a way to do it. Ali didn’t set out to create a women’s health company, but it’s where he saw potential.

Merck’s women’s health business, though dormant, offered the foundation of products developed by the old Organon years ago. Ali imagined that many, with some added marketing muscle and more focused business attention, could be blockbusters. Chief among them was Nexplanon, a highly effective contraceptive implant that earned Merck $787 million in revenue in 2019 and offers patent exclusivity through at least 2027. There was also a neglected fertility business that continued to perform well due to growing demand worldwide. 

Ali says he also felt cultural forces were shifting in favor of women’s health. Becoming the only publicly traded company focused on that field was a purpose he felt he could rally employees around, while the other divisions would generate a steady flow of cash to “give oxygen” to women’s health innovation.

Organon, was spun off as a purely commercial operation, created without its own drug pipeline or in-house R&D capabilities. Ali and Milligan say that’s a strength at this stage, allowing Organon to build out those features, both on its own and by acquiring the best assets from the growing women’s health field—in which there’s currently minimal competition.

Analysts don’t seem wild about Organon’s approach. Leadership is frequently asked on earnings calls about the likelihood that the company will make a “transformational” acquisition. Gerberry muses, for example, on whether Organon might get into the “women’s health adjacent” aesthetics category (think Botox). But he notes that Organon doesn’t have much leeway on that front. Merck spun off the company with debt (“about four times levered,” Gerberry says), leaving it with limited financial capacity for the sort of deal that could quickly make it a high-growth company.

In any case, Milligan sees a bright future, comparing the women’s health field’s now-percolating landscape to oncology’s a couple decades ago: “[It’s] a therapeutic area that had just a lack of investment, a lack of scientific progress, and all it took was a spark of a couple of successes,” she says. “I think about development as a relay race,” she adds, involving a chain of partners and investors to carry innovation along the way. She and others note that what’s really been lacking in women’s health are well-resourced companies like Organon that can take the baton and run, pulling the science through. 

There are already signs that Organon is nurturing that ecosystem. Various Alydia alums, armed with their experience, are now working on other women’s health ventures. Degenkolb is developing a device targeting preterm labor, the leading cause of infant death and morbidity, which costs the U.S. $13.8 billion annually. Morrissey now leads May Health, a company developing a treatment for polycystic ovary syndrome. They’re among the entrepreneurs, investors, and executives whose work and purpose have been boosted, directly or indirectly, by Organon’s reemergence.

Jada reaches the market

And of course, Organon’s arrival was game-changing for Jada itself. The Alydia team already had the relationship it had built with Merck for Mothers, Organon’s nonprofit corporate cousin. With Alydia’s sale to Organon—one of three companies that made a bid—the Jada now has the potential for a much wider reach, thanks to the acquirer’s global salesforce, which supplies products to 140 countries. The company acquired commitments to specific terms set by the Global Health Investment Fund, Alydia’s main investor, stipulating that it sell Jada in low- and middle-income countries at an affordable price and in a form that is viable in settings that lack electricity. (Alydia had already developed prototypes at the time of the sale.)

Organon says it’s working on that. For now, Jada is being rolled out across the U.S. and sold for about $1,000 per single-use device. It’s so far been used to treat more than 10,000 women in 800 hospitals and birth centers. The physicians and midwives Fortune contacted almost universally celebrated the device as an easy-to-use solution that has saved patients from emergency surgeries and hysterectomies, ICU stays, and more trauma in the delivery room. 

“We’ve had tremendous success with it,” says Dr. Angela Bianco, professor and director of maternal fetal medicine for Mount Sinai in New York City, where they’ve used the device on more than 200 occasions.  Bianco says the device has proven cost-effective, too; for her hospital, it’s only slightly more expensive than transfusing one unit of blood—and PPH patients usually need more blood than that, not to mention care for complications. At Northeast Georgia Medical Center, which sees many high-risk patients, they’ve used the device 34 times—it controlled the bleeding in 97{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} of cases. Jada has also cut down on blood transfusions there, which Dr. Keshma Saujani notes is significant, especially amidst an ongoing national blood shortage. “It came to us at the right time. We needed this,” she says. 

Dr. Dilys Walker, a professor of Obstetrics, Gynecology and Reproductive Sciences at UCSF who serves on the World Health Organization’s PPH Guideline Development Group, describes herself as a “fan of Jada,” but also emphasizes that “PPH is a complex issue that requires a highly coordinated, efficient response to really be effective.” No individual tool is a silver bullet, Walker stresses: She’s leading a global research effort focused on how best to deploy new tools designed to address PPH, including Jada, more broadly in a way that avoids doing more harm than good.

Others, especially those who worked on Jada before Organon took over, express frustration that a lifesaving tool isn’t yet in use in parts of the world that could most benefit. Organon is in the early stages of its global rollout, launching in several countries, and pursuing regulatory approval in the EU. As for low- and middle-income countries, the company says it has its own global research effort underway: “It’s a high priority need and one where it is critical to fully understand how Jada can work in these settings,” writes an Organon spokesperson.

Dr. Othiniel Musana, an ob/gyn at St. Francis Hospital Nsambya in Kampala, Uganda, first used the Jada in 2018 as part of Alydia’s trial work. In his career, he’s become all too familiar with “the period of terror” that comes with PPH, in a hospital that delivers more than 4,000 babies per year. He’s also the president of the Association of Obstetricians and Gynecologists of Uganda and chairs a committee that investigates the cause of every maternal death in the country. PPH accounts for 40{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} of the 6,000 that occur each year, a rate that remains stubbornly high due to shortages of personnel, medications, and blood.

All that made him enthusiastic to try the Jada. He was even more enthusiastic after using it. “Within about 30 seconds, the bleeding stopped,” he says. His hospital successfully treated multiple women as part of the study using Jada, but he hasn’t been able to get a device since. When Fortune mentioned its U.S. price, he noted that the sum is more than his monthly pay. 

Still, Musana wishes the company had sought approval in Uganda immediately. “It was easy to use—very easy, actually,” he told Fortune, before adding, “The science around it was very basic. It’s something that I think should have been thought of much, much earlier.” 

A grant from the NIHCM Foundation helped fund reporting for this story.

Addiction to Tianeptine Lands Corinth Businessman in Rehab

Addiction to Tianeptine Lands Corinth Businessman in Rehab

Booneville, Miss., resident John Doe (not his real name), 25, vaguely remembers what happened in 2021 when a gas-station employee told him to “try this new thing.” Doe told the Mississippi Free Press on Dec. 16, 2022, that he later purchased Pegasus, the product’s name. It contains Tianeptine, a chemical substance that the French Society of Medical Research discovered and patented in the 1960s.

France and other European countries use Tianeptine to treat depression, but the U.S. Food and Drug Administration has not approved it for “any medical use” in the United States and, in fact, warns of “a potential for abuse.“ The Practical Pain Management Journal said that there is “evidence of increasing rates of tianeptine abuse over the past two decades.”

Doe, who is white, runs a business in Corinth, Miss., about 20 miles from Booneville in northeast Mississippi, and agreed to share his story on the condition of anonymity.

“I wouldn’t call it super strong, I guess maybe like a pain pill,” he said of his initial experience after taking the drug. “After a while, it was more of—if you didn’t take it, you knew it, and if you took it, it was like a normal feeling.”

“At the very beginning, there wasn’t like a severe withdrawal effect, but it didn’t take super long to become what I would call dependent, and going without it for some time, the withdrawal symptoms kicked in,” he said. “If it went far enough—like shaking or you may feel nauseous or tense, it would start like a minor headache, like an agitated-type feeling, anxious, I guess might be a word.”

The US Food and Drug Administration logo
The Food and Drug Administration says using Tianeptine poses a risk of abuse. Logo courtesy FDA

The FDA warns that using Tianeptine can come with the risk of experiencing withdrawal symptoms. “The clinical effects of Tianeptine abuse and withdrawal can mimic opioid toxicity and withdrawal, according to the Centers for Disease Control and Prevention (CDC),” the agency reports.

“The FDA has identified cases in which people experienced other serious harmful effects from abusing or misusing Tianeptine by itself or with other drugs, including antidepressants and anti-anxiety medicines,” the agency added. “These effects included agitation, drowsiness, confusion, sweating, rapid heartbeat, high blood pressure, nausea, vomiting, slowed or stopped breathing, coma, and death.”

To feed the developing addiction, Doe started taking more and more doses of Tianeptine daily, with one bottle containing 15 capsules costing between $25 and $30 apiece. He would later share the information with Dickie Scruggs, a former attorney based in Oxford, Miss., (and a donor to the Mississippi Free Press). Scruggs gained fame in the mid-2000s for leading a team of lawyers in a class-action lawsuit against tobacco companies on behalf of the State of Mississippi. Scruggs later pleaded guilty in an unrelated bribery scandal involving judges and went to federal prison. He now lives back in Oxford.

Dickie Scruggs
Dickie Scruggs, a former attorney, said on Dec. 7, 2022, that information from a nephew led him to research problems associated with Tianeptine abuse. Photo courtesy Dickie Scruggs

Scruggs told the Mississippi Free Press by phone on Dec. 7, 2022, that his nephew, who was Doe’s friend, told him about Doe’s addiction. Scruggs then went to a convenience store in Oxford to find out if such drugs were for sale there. He found it by another name, Zaza, at the local, independently run Marathon Filling Station and paid $24 for it.

“I still have it unopened,” Scruggs said. “So it’s a real and present danger here in Mississippi as recently as last week when I bought this stuff.”

‘She Was Hooked’

A mother was going through depression, and her friend advised her to purchase a remedy at a convenience store, Flowood, Miss.-based family medicine doctor Jennifer Bryan told the Mississippi House of Representatives’ Drug Policy Committee members on Oct. 10, 2022.

Bryan described the woman as “a wonderful mother of a couple of kids” and said the friend told her to “try out the new gas station medication for depression,” which she did.

“After two or three doses of Tianeptine, she was hooked,” the medical doctor told the legislators during the hearing, which the House streamed on Youtube.

Bryan expressed alarm about the “backdoor” to getting “medications or toxic substances of abuse into the gas stations,” adding that “companies are definitely taking advantage of this backdoor opportunity and making a lot of money.”

Marathon Gas Stations Sell Tianeptine

This reporter traveled to another independently operated Marathon Gas Station in Jackson, Miss., where the cashier sold a bottle of Zaza for $28.

Under the “direction for use” label on the bottle was the phrase “research purposes only.”

The labeling also stated: “The Food and Drug Administration has neither reviewed these statements nor approved this product for consumption. It is not known to diagnose, treat, cure, or prevent disease; Manufacturers/resellers assume no responsibility for the use or misuse of this product; Not for sale to minors; 21+ only.”

Dr. Jennifer Bryan
Flowood, Miss.-based family medicine practitioner Dr. Jennifer Bryan on Oct. 10, 2022, told the Drug Policy Committee of the Mississippi House of Representatives about a patient who suffered from tianeptine addiction. Photo courtesy Dr. Jennifer Bryan

The guidance for the intake merely describes the serving size as “1 capsule.”

The address for the distributor, M&J Distribution, only identified the city as Villa Rica, Ga., with ZIP code 30180. The bottle did not include any information about the manufacturer. On Dec. 23, a M&J Distribution salesperson returned this reporter’s call, while thinking this reporter wanted to order Zaza. She gave her name simply as Shama.

A search of the Georgia Secretary of State’s website yielded an address that returned a hit for one M&J Distribution Inc., formed in 2014 and dissolved in 2016. The office dissolved the organization for “failure to deliver its annual registration, together with all required fees and penalties.”

“Shama” said she has “heard” about people becoming addicted to the product but insisted that “these products work really good for people who suffer from anxiety and depression; it helps them a lot.”

The sales representative said she “only takes orders,” from people with “a smoke shop or a gas station.”

“These are the customers that I deal with,” she said.

Marathon Gas station shown active in a run down area of town, next to a pawn shop
A cashier at a convenience store at this gas station in Jackson, Miss., sold a bottle of Zaza containing Tianeptine to reporter Kayode Crown on Dec. 12, 2022. Photo by Kayode Crown

The website of Marathon Petroleum Corporation showed that the gas station that Scruggs went to in Oxford, Miss., and the one the reporter went to in Jackson, Miss., are part of a network of independently operated gas stations bearing its brand name. The Mississippi Secretary of State’s website search yielded the independent companies’ email addresses. Neither responded to emails from the Mississippi Free Press at press time, even after this reporter visited the Jackson location on Dec. 20, 2022, and left his business card. A clerk there said the reporter could not meet or interview the owner until 2023.

Dr. Bryan told legislators in October 2022 that Tianeptine products go by different names and has “strong opioid-like” properties.

“Tianeptine is also known as Zaza, gas-station heroine, Tiana Red; there are a lot of different names,” she said. She explained that some states had clamped down on the drug’s distribution.

Five States Ban Tianeptine

In 2018, Michigan became the first state to ban the sale of the drug, classifying it as a schedule II drug that may result in severe addiction with stringent punishment for the possession, distribution, or manufacture.

When the website woodtv.com reported the news that year, it said Tianeptine is “marketed as a supplement or research chemical through unregulated vendors but is often abused in high doses to simulate opioid-like highs.”

A bottle of Zaza White
Michigan, Georgia, Alabama, and Tennessee banned the sale and manufacturing of Tianeptine between 2018 and 2022. This bottle of Zaza contains Tianeptine.

Alabama followed in Michigan’s footsteps in 2021. In 2022, Georgia, Tennessee and Ohio took a more severe stance by classifying it as schedule I. Ohio Gov. Mike Dewine wrote the Dec. 22, 2022, executive order banning the substance that “case reports have documented neonatal abstinence syndrome mimicking opioid neonatal abstinence syndrome occurring after tianeptine dependence during pregnancy.” 

With the schedule I classification, Dewine explained that the State Board of Pharmacy said “the compound has no accepted medical use in treatment in this state and poses an imminent hazard to the public health, safety, or welfare.”

‘They Spend a lot of Money on Marketing’

In a subsequent phone interview on Dec. 26, 2022, the M&J Distribution salesperson said she had the manufacturer’s number but declined to provide it in order for this reporter to seek comment.

“He doesn’t give his number to anyone, only a few people that he trusts,” she said. “It took me like six months to earn his trust, and he gave me his number.”

John Doe (not real name) spent one month at Pine Grove Behavioral Health and Addiction Service (2255 Broadway Drive, Hattiesburg, Miss.) after becoming addicted to Tianeptine. He took these pictures of the information booklet and pamphlet that the facility gave him when he left in November 2022. Photo by John Doe

While on the phone with the salesperson that Monday, she promised to link the reporter to someone she referred to as the “owner of M&J Distribution,” who arrived at her Atlanta, Ga., location, shortly afterward. After muting the call for two minutes to speak with him, she said he had declined to talk with this reporter.

“I spoke to him. He says no,” she said.

The salesperson said the manufacturer left Atlanta when the state banned Tianeptine. “M & J Distribution is based in Atlanta, Georgia, (but) they ship (Tianeptine) from the manufacturer,” she said.

Sample images of products reportedly containing tianeptine
Ohio State Pharmacy Board added these “Sample Images of Products Reportedly Containing Tianeptine” in a Dec. 22, 2022, report creating an emergency schedule I classification for the substance. Photo courtesy Ohio State Pharmacy Board

The salesperson described how big Zaza’s business had been in the country.

“That’s an $80-million brand; it’s not a small brand; they sell in big numbers, but it’s really sad that they are banned from so many states,” she said. “They have been to very big trade shows, and they spend a lot of money on marketing, and customers try it, like it.”

“It helps a lot with depression,” she added. “A customer can buy 20 bottles; they can buy a half case—there are 50 bottles in a case—they buy 20, 10, they love it.”

Some Mississippi Doctors Want Tianeptine Banned

Dr. Jenniffer Byran served as the chairman of the Mississippi delegation to the American Medical Association at the June 2022 conference, where the Mississippi chapter proposed a resolution recommending that authorities schedule and ban the drug Tianeptine.The national delegate later approved the resolution.

While reporting on the approval, the American Medical Association noted that the resolution explained that the product is often legally sold over the counter in gas stations and convenience stores.

“While Tianeptine is not covered under the Controlled Substances Act, it may lead to severe psychological or physical dependence and joins other substances such as morphine, methamphetamine, cocaine, methadone, hydrocodone, fentanyl and phencyclidine,” the organization said in the report. “To address this, delegates directed the AMA to advocate ‘banning the sale of tianeptine directly to the public in the absence of research into the safety and efficacy of the substance.’”

State Health Officer Dr. Daniel P. Edney also spoke to the Mississippi House of Representatives drug policy committee members in October 2022 and condemned Tianeptine’s sale.

“With everything we do in medicine and in pharmaceuticals, there is an obligation to demonstrate safety and efficacy, and somehow, our gas station products bypass that,” he said. “There should not be any products, in my opinion, in the gas stations that we have not proven to be safe and effective, at least, not be causing harm.”

“I can tell you the Tianeptine issue that Dr. Bryan testified on is escalating,” he said. “We have doctors calling around the state into the Poison Control Center to report Tianeptine overdoses, and those numbers are going up.”

Headshot of Dr. Dan Edney
State Health Officer Dr. Daniel P. Edney said he is seeing increasing cases of Tianeptine addiction in his practice. Photo courtesy MSDH

Tianeptine overdose-related calls to the Mississippi Poison Control Center have increased from none in 2018, one each in 2019 and 2020, to seven in 2021 and 17 so far in 2022. The center provided the information to the Mississippi Free Press on Dec. 14, 2022, and noted that calls are primarily from hospitals.

Between 2019 and 2022, the center received six calls from Lee County, three each from Harrison and Desoto counties, and two from Jackson County. The center received one call each from Forrest, Hancock, Tippah, Lowndes, Jones, DeSoto, Simpson, Lafayette, Marshall, Rankin, Pearl River, Oktibbeha, Hinds and Madison counties over the last four years.

‘Toxicities Associated with Taking Such Large Amounts’

Dr. Bryan said the woman who came into her practice in September was not readily forthcoming about her addiction and tried to hide it.

“She came in, and it took a while to even get it out of her, but it was clear something was wrong,” the family medicine doctor said in October. “I sat with her, and I talked, and I talked, and it finally came out.”

“She was taking eight of these a day, which was just a massive amount,” she said. “It does take a good bit to induce the euphoric effect that people are after, (and) there are toxicities associated with taking such large amounts.”

As Doe’s addiction progressed, he purchased Tianeptine in gas stations throughout Mississippi, including Corinth, Tupelo and Booneville. He developed health challenges that he attributed to the addiction, including feeling weak and having a low appetite.

“I didn’t have any color, whiteish, gray looking, dry skin, that kind of thing,” he said.

Doe concluded that Tianeptine made him “anemic,” and he went to see the doctor with those complaints.

“I had been feeling bad, so I was getting blood work done, and then they did it again, and then one more time to track what numbers were moving,” he said. “I never threw any up or anything, but it (Tianeptine) made me anemic, and it dropped my iron levels really, really, really, really low, like they were dropping so fast that my doctor at home thought that I had some internal bleeding.”

“That went on for a few months, but then, in the end, the numbers started getting really alarming.”

Around late September, 2022, the doctor performed a colonoscopy to check for rectal bleeding. “I had to have an emergency colonoscopy,” Doe said. “Because I wasn’t bleeding, I wasn’t throwing up any blood or anything, but my blood (level) was dropping … that’s why they did the colonoscopy.”

“They thought maybe I had a tear somewhere or something, but I knew what it was, but they didn’t know what it was.”

State Health Officer Dr. Edney told the Mississippi Legislature that the addiction to the substance is difficult to uncover. “Two years ago, I saw zero in my practice; we’re up to seeing three to four (now)—if you can find them—(because) they’re hard to diagnose,” he said.

the chemical structure of Tianeptine
This is the chemical structure of Tianeptine, which the French Society of Medical Research discovered and patented in the 1960s and is being used to treat depression in France and some other European countries. Photo courtesy drugbank.com

Dr. Bryan said her female client took eight doses of Tianeptine daily. But for Doe, the substance dependence progressed from less than a bottle at the beginning to two to four bottles a day and then eight to ten bottles, totaling $250 a day.

She said that the less profound impact of the drug includes nausea, constipation and dry mouth, while also mimicking “opioid toxicity and withdrawal.”

“We don’t have to fill the gas station up with more stuff that’s going to cause (an) opioid crisis (among) our young folks and our young adults; we don’t have to have it there,” she said.

An Intervention

About one week after the colonoscopy, with the doctor finding no internal bleeding, Doe’s mother and aunt took him on the hours-long drive to Pine Grove Behavioral Health and Addiction Service. He described the Oct 7, 2022, visit as an intervention. “My mom set it all up,” he said. “it had gotten bad enough that I was ready to go.”

The 30-day stay there, he said, cost his family close to $30,000, and he described the detoxification process as unpleasant. 

Exterior photo of the Pine Grove Behavioral Health and Addiction Service building
John Doe (not real name) spent one month at Pine Grove Behavioral Health and Addiction Service (2255 Broadway Drive, Hattiesburg, Miss.) after becoming addicted to Tianeptine. Photo courtesy Pine Grove Behavioral Health and Addiction Service

“It was awful. It was terrible. Yeah, it was miserable,” he said. “I lost probably 25 pounds over three or four days; I didn’t have any vomiting or anything like that, just no appetite, didn’t feel like drinking any water; (I had) the shakes, headpins, that kind of thing.”

Doe came back home on Nov. 8, 2022, and said he knows some who are still addicted to Tianeptine. “I know people who do, (but) I don’t know anybody that would openly talk about it,” he said.

Editor’s Note: As described above, reporter Kayode Crown tried multiple ways to get response from the manufacturer and distributor of the drug described in the story above. If they respond after publication, he will add their comments to this story. He is available at [email protected] to set up interviews.

Consumers Favor Digital Health, But Only Through One Platform

Consumers Favor Digital Health, But Only Through One Platform

A new study by PYMNTS and Lynx finds that individuals are really interested in accessing and taking care of their healthcare and insurance policies services by way of digital health, but they never want to use quite a few distinct portals or applications to get there.

The essential to customer electronic well being adoption is ease of use, whether or not it’s for clinical care or spending for that care.

Which is the take-absent from a study of a lot more than 2,500 customers by PYMNTS and financial engineering business Lynx. It found that around 80{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} of people surveyed want to use a digital health and fitness platform to deal with both of those treatment and insurance policies gains, but fifty percent have experienced difficulties accessing what they want. With that in mind, about 80{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} want that access to occur on a solitary digital platform.

“The synergy of 1 unified system is crystal clear,” the report states. “Much better access to details about insurance policy coverage, medical care, and economic details — when blended with improved info about providers, prescription prescription drugs, and pharmacy positive aspects as properly as upgraded channels to share info with providers — can finally enable buyers control all duties associated to their care and nicely-becoming as very well as aid coordination amongst insurers, fiscal providers suppliers, care companies, and pharmacies.”

People have been demanding a lot more electronic well being possibilities for several years, dependent on the results they’ve experienced with these platforms in the journey, hospitality, and retail industries. And while the health care market has acknowledged the will need to go toward client-directed health care, the changeover has been gradual and often agonizing.

The pandemic could have helped that course of action along, as health and fitness programs saw the value in shifting products and services from in-particular person to on-line to overcome the distribute of the virus and aid overcrowded hospitals and worn-out vendors. But even though several health care organizations area superior worth on a digital overall health strategy, couple have managed to bridge the hole to a experienced system.

The PYMNTS/Lynx research finds that shoppers are demanding – and encountering roadblocks with – digital health and fitness obtain for their fiscal requirements as a lot as their medical requirements. Only about 40{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc}, the survey indicates, are particularly common with their well being insurance plan positive aspects, however 82{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} of consumers who do use the system say it can be time-conserving and easy, and a very little far more than 50 percent cite digital health and fitness access as the most significant attribute from an insurer, provider, or wellness and wellness application.

But individuals want one issue of obtain, not various apps or platforms.

“Even though shoppers know that on the net obtain to health care data can conserve them time, increase their command when dealing with suppliers and enable them obtain their insurance coverage positive aspects, decentralizing and scattering this details between quite a few portals can insert to their frustrations,” the survey documented. “Eleven {35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} of individuals say it is really hard to keep in mind login credentials for all their online accounts, and 9{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} of buyers say they have way too several web-sites, portals or applications to use.”

Some 92{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} of all those surveyed who had challenges though paying on the net for health care services explained they’re fascinated in utilizing a unified electronic platform, and 91{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} of these who experienced troubles using the platform for healthcare solutions and insurance policy benefits stated the exact. Much more than 70{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} stated a digital health platform would also improve their information and management of products and services and insurance coverage.

But they’re also aware of the negatives. Far more than 40{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} of these not intrigued in a unified digital health system explained they’re worried about protection, with 28{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} indicating it would have an impact on the safety of their overall health records. Some 38{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc}, in simple fact, mentioned they don’t want all their facts in a single area.

As for who would control that system, those surveyed are combined on their choices. About 50 percent say they would want their insurance policy service provider to control that system, while 31{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} would choose that their service provider regulate the system and 39{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} want a healthcare know-how company to consider that work.

Eric Wicklund is the Innovation and Engineering Editor for HealthLeaders.

one of ecommerce’s most resilient food categories?

one of ecommerce’s most resilient food categories?

one of ecommerce’s most resilient food categories?

The case for ordering pet food online is clear: it’s a bulky, heavy product and the end consumer doesn’t benefit from an in-store shopping experience (unless, perhaps, there is something to sample).

A lack of incentive to switch food combined with the convenience of online ordering, particularly through subscriptions, has meant direct-to-consumer (D2C) pet food has remained resilient post-pandemic when other e-commerce categories have slumped.

But looking forward, perhaps it is the additional benefit of data collection that could see D2C brands’ long-term success. Having consumer insights allows pet-food brands to personalise their service, develop relevant products and combine regular deliveries with a wider array of healthcare services.

The global pet care market was worth approximately US$121bn last year. Of this, $24.8bn came from online retailers. By 2026, this figure is estimated to shoot to $36.4bn, according to research from GlobalData. Another study predicted that online pet food sales in the US would outpace sales through bricks-and-mortar stores by 2025*.

“There are purchases that are very efficient online,” says Maria Castroviejo, a senior Rabobank analyst who focuses on the consumer foods sector in Europe. “Where you don’t need to browse because you know what you’re going to buy, and where the advantage of having them delivered at home is very big. And this is clearly the case with pet food.

“Despite the general trend to slow down on e-commerce purchases, pet food is likely to be very resilient because the drivers and the benefits of buying it online are very significant and the incentive to switch back to bricks and mortar are relatively low.”

Data, data, data…

The ability to harvest data puts D2C brand owners at a significant advantage over those purely in retail, the companies suggest.

Mark Scott, CEO and co-founder of Scotland-headquartered raw pet-food company Bella and Duke, says data is essential in validating the quality and benefits of his product. Scott and co-founder Tony Ottley set up Bella and Duke in 2017 after both lost young dogs to cancer, and they are on a mission to improve pet health.

Raw pet food is made, as it sounds, with raw ingredients and is usually purchased frozen. Advocates say the diet improves animals’ overall health, energy levels, coat and mess, though there is not yet substantial scientific research on the category.

Bella and Duke co-founders Tony Ottley, left, and Mark Scott, right (Image credit: Bella and Duke // Facebook)

“Raw feeding was on the peripheries when we first started,” Scott says. “People would come to it as a last resort – 70{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} of our customers are new to raw, so the market is growing.” Five years after launching Bella and Duke, Scott has seen a shift from owners of sick dogs signing up to try raw food, to 50{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} of new customers owning puppies.

“Over time, I want to see these puppies have lower vet bills and that they’re living longer because we’re feeding them the right thing from the start,” Scott says. “The D2C model allows me to track all these things… Over the course of the next ten to 15 years, we will have so much rich data that will prove what we’re seeing already.”

One of the UK’s largest pet-food subscription brands, Bella and Duke wants to expand into broader health and wellness and is working on a pet-tracking device. “[Health and wellness] is the next stage of evolution and that’s why D2C is so important because I wouldn’t be able to do any of this stuff if I just did retail,” he adds.

Another pet food brand with big data ambitions is India-based e-commerce platform Supertails.com, where its founders recently won funding for D2C pet food brand Henlo. Co-founders Varun Sadana and Vineet Khanna say India is “absolutely nascent when it comes to pet care”, and so they created Supertails.com to support nutrition, healthcare and training. But the “ultimate goal”, they say, is to be a data company.

“When we think about Mars, it doesn’t know which consumer is buying, when are they repeating. We have all the data,” says Sadana. “We feel at the end of the day, we will be a data company more than a pet care company.

“Because we have that leverage, then brands like Mars or Purina will come and say, ‘Hey, I want to advertise on your platform.’ So suddenly there’s a large advertising revenue too.”

Three pet food company co founders in India stand side by side smiling
Left to right: Supertails.com co-founders Vineet Khanna, Varun Sadana and Aman Tekriwal (Image credit: Supertails.com)

Personalisation

Proponents say data allows brands to send refill reminders, suggest products based on a specific animal – considering factors like their weight, breed and activity levels – and make recommendations based on goals such as weight loss.

US-based pet-food delivery service Ollie was founded in 2016 with the intention to provide healthy pet food conveniently across the country. The food is human grade and “fresh” – although it has recently launched a shelf-stable baked product. CEO Nick Stafford says the company’s mission is “all around driving pet health and longevity”, which comes hand-in-hand with granular pet data.

Stafford says: “We believe it’s really critically important to get calories right so the dog is carrying the right weight for their lives, so that really lends itself to D2C. A D2C relationship has data as part of it, and that data is driving the recommendations.

“Data is a huge part of our business model. It’s where the journey starts. We marry that customer data with the products being provided. So we are building that direct relationship right from the get-go. We know the name of every pet parent, every pet, their weight, their breed, their allergies. We really have some really rich data on those customers.”

Ollie has an app where owners can update pets’ details such as weight, interact with customer services through a live chat function and track deliveries. “The app is helping deliver that personal experience as well. It’s a slightly different form of data but it’s an easier way for a customer to interact with us,” he says.

But he caveats: “Data is an integral part of what we do but we are a nutritional products company so we will use data in very beneficial ways for the customer. It’s always going to be about their health and longevity.”

A delivery cardboard box with packets of pet food and a dog eyeing them up
US-based pet food brand Ollie delivers fresh, human grade food (Image credit: Ollie // Facebook)

Informing product development

For Hong Kong’s first D2C subscription-based pet food brand, Buddy Bites, data has been invaluable in figuring out consumer needs and developing products. Overall D2C penetration is lower in Hong Kong than in other parts of the world, largely due to the size of the city, and Amazon has no presence there. But co-founder Ryan Black said since starting the company in 2019 online dog food sales have grown from approximately 5{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} to around 16{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} in most recent figures.

“[Through D2C] we get some invaluable data about what people like about the product or people don’t like about the product, why people are skipping subscriptions or any sort of issues with the actual subscription model. That data enables us in this early stage of our business to ensure that our product portfolio is right. And you lose that data as soon as you go into retail to some extent.”

Buddy Bites found many pet owners in Hong Kong believed their animals would have a chicken allergy, despite never having been diagnosed with one. It has used this knowledge to inform NPD, bringing out alternative-protein products.

“We need to marry our nutritional expertise and advice with perception… Hong Kong pet owners and dog owners seem to be convinced to a pretty high degree – about 40{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} – that chicken was the highest allergen within dog food. However, that is not the case. And that’s kind of data that you wouldn’t have if you just purely did research through anywhere else in the world. It has to be specific to your customer base,” Black says.

Subscriptions and loyalty

The lifespan of pets makes long-term D2C food purchasing options enticing for owners and practical for businesses.

Castroviejo is positive about the future of pet-food subscription services but says they are more alluring to new pet owners. “People who are not in a subscription are less likely to change into a subscription,” she says. “But people who take on a new pet or decide to change food may start directly from subscriptions. Subscriptions have a future.”

Stafford says encouraging loyalty by delivering a consistent, quality service is key. “There’s a financial logic to it. We’re a for-profit business and recurring revenue is a really good financial model for a D2C business. We’re less about one-time purchase. That’s a tough business. I really regard ourselves as in the pet-food space but also in the loyalty space. The subscription model and making sure we deliver for the customer every time is a really important part of what we do.”

Prescription diets

One area less accessible to D2C businesses is prescription plans, historically bought through a veterinary practice. Prescription pet food has added ingredients to help with specific ailments or nutrient deficiencies and needs to be medically prescribed.

But e-commerce platforms are finding ways to bridge the gap between medical care and D2C services too. “Longevity” is a buzzword at pet-food companies and many have a pet care element within their brand, whether it involves medical professionals or more generic advice.

Varun Sadana with his pet ginger cat on his shoulder
Varun Sadana and his cat Nifty (Image credit: Supertails.com)

Over the last decade or so animals have shifted from “functional” to “companions” in the Indian psyche, Khanna and Sadana say. The average age of pet owners has dropped and people outside of “top tier” cities (those with a population of more than 100,000) are also getting pets, including in villages. Covid-19 accelerated pet ownership as people searched for companionship amid lockdowns.

But the number of veterinary practices in India is still “very low”, they say. Supertails.com has around 20 vets and ten trainers that work on the platform. The vets issue and renew prescriptions following a virtual assessment, which pet owners use to buy food through the website. Supertails.com is building an online pet pharmacy where customers can book one-to-one video appointments with vets, during which prescriptions can be issued.

“The beauty of it is, whether in the most remote city or somebody sitting in a very high tower in Bombay, everyone gets a very similar service,” Sadana explains. He says of almost 22,000 consultations, more than 93{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} of issues were solved virtually.

Inflationary pressures  

While some categories are seeing consumers trade down in the face of soaring inflation, analysts believe pet food brands will weather well. “Loyalty comes from convenience and lack of incentive to change,” says Castroviejo. “With regard to private label, we may see an increase but it is likely to be very moderate. If you are a unique brand, then they will stay loyal to you. If it’s a mainstream brand, then the pricing has to be competitive,” she adds.

Stafford says: “I think there are there are mixed signs on retail and the recession. We’ve seen no evidence of people moving from an e-commerce channel to a retail channel. I think they offer different values still. I fundamentally believe that there are some purchases that make a lot more sense buying in a retail space than others. I happen to think pet [food] is really great through e-commerce channels.

“I don’t want to downplay retail, as it is still the majority of purchases. It’s still an important part of any brand strategy. Even if you take the most optimistic views of how important D2C and e-commerce is going to be, pet retail is still going to be the majority of the space for the foreseeable future.”

The challenges of switching pet food drive brand loyalty. The risk of an animal rejecting or being allergic to new food could also put people off buying cheaper products, preferring the convenience the extra cost provides.

Stafford says he is “bullish” on the resilience of the D2C channel in the US and e-commerce as a whole. “Pet food is not discretionary, it’s a required purchase. And the thing that’s a little bit different from humans is that if you have food that works for your dog you’re actually less likely to change it. It’s actually quite a transition to change the food,” he says.

D2C businesses are also innovating in logistics and product development to try and bring down costs for consumers. For example, Ollie’s recently launched shelf-stable baked pet food – although not developed in direct response to inflation – allows the brand to offer choice and flexible pricing. “I’ve always felt that you need to offer customers different price points to enjoy an experience,” says Stafford. The baked product is 75{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} of the cost of fresh, and the two can be mixed and matched when ordering to bring overall cost down.

With the shift to pet ownership being fairly recent in India, so too is the idea – and related household expenditure – of pet food. Around 93{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} of Indian pet owners feed their animals scraps and leftovers. With this in mind, Henlo’s first product was a “nutrition topper”, a powder that can be added to home-cooked food and bridges the gap between scraps and pet food – also decreasing costs.

Despite the category’s predicted resilience, Bella and Duke’s Scott says he would not want to be setting up a company in the current economic climate. “I think we were fortunate – timing is everything. When we came out of lockdown, a lot of companies lost a lot of business but we didn’t… I think it’s going to be more expensive to recruit customers for the next couple of years. The beauty of where we are is we can flex our marketing spend where we need to. I think having that ability to respond allows us to move quicker than maybe a traditional business.”

Allure of retail

Although still the biggest channel, some D2C-only brands do not seem to be eyeing up retail in the near future.

Scott notes that selling through retail puts added costs on the producer, which can lead to shrinkflation or downgrading ingredients to maintain margins and remain competitive on the shelves. “I think if I was retail-only, I’d have to put my prices up. But because we’re subscription we don’t need to do that. We can manage our costs and still get amazing-quality food because I’m not giving normal margin away.

“What happens is over time is people get squeezed and then they just have to keep making the product lesser quality… We would never do that.”

Buddy Bites pet food bags stacked up in a dog shelter in Hong Kong
Buddy Bites also donates (and delivers!) meals to dog shelters in Hong Kong (Image credit: Buddy Bites // Facebook)

Black, who used to work in real estate, says launching Buddy Bites as a D2C brand avoided “eyewatering” retail rental costs in Hong Kong. “The way we see it, D2C, when you’re a young brand, is a fantastic opportunity to go above and beyond for customers.” He says the long-term vision will be to find one or two large retail partners to reach a broader audience – but for the moment the company still sees a lot of opportunity for growth in e-commerce.

In India, Sadana said new businesses are increasingly entering the market through e-commerce. “The strategy of new-age D2C brands in India is actually online first, then go to offline,” he says. “Offline is still the largest mediu, but e-commerce is the fastest-growing medium.”

He said in 2015 approximately 4-5{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} of packaged pet food purchases were D2C in India, which has leapt to 25{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} in 2022. “All the tailwinds in this category talk about e-commerce’s share growing to more than 50{35112b74ca1a6bc4decb6697edde3f9edcc1b44915f2ccb9995df8df6b4364bc} in the next five years.” But Khanna adds “never say never” when it comes to entering retail someday.

Building a brand without retail

Ollie delivers to every mainland state in the US, with five “fulfillment centers” across the country from which food is shipped. But how difficult is it to build a brand without a presence in physical stores? “Our focus is being the best-regarded pet food when you research online,” says Stafford. “So a lot of the pre-purchase work happens in, say, product review sites and comparison sites.” He said there is a “paid advertising component” but reviews and referrals are equally important.

“At the end of the day, pet parents are very sociable, whether it’s down at the dog park or wherever it might be online, and people share good solutions. There’s also a new generation of pet parents, often referred to as the furbaby generation, and that group is not as active in the retail channel. It is looking for new solutions and is very digitally native. And so that’s a great audience to engage in a non-retail context.”

Scott says it took “a lot of money” to build the Bella and Duke brand, including educating people on raw food. “We built a community – we spent a lot of money on marketing. But we knew that’s what we had to do,” he said. “And that’s without any retail! So if we did decide to go to retail and then you did see Bella and Duke you’d go ‘Wow, I’ve seen this company so many times and I want to try it.’”

Our unwaning affection for animals coupled with busier lives and quest for convenience places D2C pet food brands in a competitive position.

Analysts predict the category will remain resilient in the face of inflation, with pet owners even sacrificing their own comfort for the sake of their pets.

With basic practicalities aside, there is huge potential for growth thanks to the data e-commerce and subscriptions gather. Looking forward, D2C brands will be able to use their data to personalize the pet food experience in a way near impossible in retail. The question is, which market could see online purchases surpass retail first?

“Humanisation” in pet food bounds along amid premium-led growth

*According to Packaged Facts report: U.S. Pet Market Update: Pet Food Focus, 2021